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Learning organization and firm performance: Making a business case for the learning organization concept in the United Arab Emirates

机译:学习型组织和公司绩效:为阿拉伯联合酋长国的学习型组织概念提供商业案例

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Purpose - The purpose of this paper is to identify organizational resources that may enhance the performance outcomes of a learning culture; this study was undertaken in the United Arab Emirates (UAE), an emerging economy in the Arabian Gulf region. Design/methodology/approach - A survey questionnaire was used to collect data on a sample of 254 firms from the Emirates of Dubai and Abu Dhabi. The target respondents included middle to senior managers working in logistics, operations, finance and general management positions. Findings - The data revealed a positive relationship between learning organization (LO) initiatives and four measures of firm performance considered in the study: employee skills development, product/service innovation, cost-effectiveness and growth in revenues. This relationship was moderated by strategic orientation of the human resource management function and perceived organizational support. Effective HRM strategies and organizational support systems were identified as critical resources that can add substantial value to the performance outcomes of an LO culture. These findings suggest that investing in the development of an LO culture makes a good business sense. Research limitations/implications - Use of perceptual measures was one of the major limitations of the present study. Practical implications - The largely positive impact of LO-related programs underscores the strategic importance of the LO concept to maintain superior performance outcomes in the emerging knowledge economy of UAE. Originality/value - The paper represents an initial effort at making a business case for the LO concept in a non-western context. It brings into focus the role of organizational support and strategically oriented human resource management initiatives in optimizing the performance impact an LO culture.
机译:目的-本文的目的是确定可以增强学习文化绩效成果的组织资源;这项研究是在阿拉伯海湾地区的新兴经济体阿拉伯联合酋长国(UAE)进行的。设计/方法/方法-使用调查问卷收集了来自迪拜酋长国和阿布扎比的254家公司的样本数据。目标对象包括从事物流,运营,财务和一般管理职位的中高级管理人员。调查结果-数据显示学习组织(LO)计划与研究中考虑的四个公司绩效衡量指标之间存在正相关关系:员工技能开发,产品/服务创新,成本效益和收入增长。通过人力资源管理职能的战略定位和组织的支持来缓和这种关系。有效的人力资源管理策略和组织支持系统被认为是可以为本地员工文化的绩效成果增加实质性价值的关键资源。这些发现表明,对发展本国文化进行投资具有良好的商业意义。研究的局限性/意义-运用感知手段是本研究的主要局限之一。实际意义-与LO相关的计划在很大程度上产生了积极影响,凸显了LO概念对于维持阿联酋新兴知识经济中卓越绩效成果的战略重要性。原创性/价值-本文代表了在非西方环境下为LO概念建立业务案例的初步努力。它重点关注组织支持和战略导向型人力资源管理计划在优化绩效对本地文化的影响方面的作用。

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