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首页> 外文期刊>International journal of information systems for crisis response and management >Social Media and Emergency Services? Interview Study on Current and Potential Use in 7 European Countries
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Social Media and Emergency Services? Interview Study on Current and Potential Use in 7 European Countries

机译：社交媒体和紧急服务？七个欧洲国家当前和潜在用途的访谈研究

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摘要

Social media is much just used for private as well as business purposes, obviously, also during emergencies. Emergency services are often confronted with the amount of information from social media and might consider using them - or not using them. This article highlights the perception of emergency services on social media during emergencies. Within their European research project EMERGENT, the authors therefore conducted an interview study with emergency service staff (N=11) from seven European countries and eight different cities. Their results highlight the current and potential use of social media, the emergency service s participation in research on social media as well as current challenges, benefits and future plans.
机译：显然，在紧急情况下，社交媒体也经常用于私人和商业目的。应急服务通常会面临来自社交媒体的大量信息，因此可能会考虑使用或不使用它们。本文重点介绍了紧急情况下社交媒体上的紧急服务感知。因此，在欧洲研究项目EMERGENT中，作者与来自七个欧洲国家和八个不同城市的紧急服务人员（N = 11）进行了访谈研究。他们的研究结果突出了社交媒体的当前和潜在使用，紧急服务部门参与社交媒体研究以及当前的挑战，收益和未来计划。

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