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Using TRIZ Systematic Innovation Methods for Redesign Services in Small and Medium Enterprises

机译:使用TRIZ系统创新方法进行中小企业重新设计服务

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摘要

Small and Medium Enterprises (SMEs) in service sector take the lion share of the market compared to other sectors such as agriculture and manufacturing. The increasing number of SMEs in the service sector brought the competition in the market to its peak, which forced SMEs to invest in improving their services. However, solving service problems requires more resources such as skilled labor or research and development funds that might be limited for many SMEs. In this paper, we review the systematic innovation methods, TRIZ, for redesign services in Small and Medium Enterprises.
机译:与农业和制造业等其他部门相比,服务业中的中小企业占据了最大的市场份额。服务行业中越来越多的中小企业使市场竞争达到顶峰,这迫使中小企业进行投资以改善其服务。但是,解决服务问题需要更多的资源,例如熟练的劳动力或研发资金,这可能对许多中小企业来说是有限的。在本文中,我们回顾了针对中小企业的重新设计服务的系统创新方法TRIZ。

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