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On the Transition of Service Systems from the Good-Dominant Logic to Service-Dominant Logic: A System Dynamics Perspective

机译:服务系统从主导逻辑到主导逻辑的转换:系统动力学视角

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A review of some main ideas of the Service-Dominant logic is made with the intention ofproposing reinterpreta-tions on strategic issues and connections to other disciplines. Analysis of leading ideas of the Good-Dominant Logic and its transition to the Service-Dominant Logic is made. The authors reinterpret the definition of a Service System (SS) and show that Service Systems create new value as well as destroy it. A new class of value creation (or destruction), called "social value creation (or destruction) ", is introduced. Finally, the authors propose strategic issues that logically arise from their analyses, which are essential for the design of public policies. The authors also detect "windows " of connection of the Service System with other fields, especially with system dynamics methodology.
机译:本文对服务主导逻辑的一些主要思想进行了回顾,目的是提出对战略问题和与其他学科的联系的重新解释。分析了优占优逻辑的主要思想及其向服务占优逻辑的过渡。作者重新解释了服务系统(SS)的定义,并表明服务系统可以创造新价值并摧毁它。引入了一类新的价值创造(或破坏),称为“社会价值创造(或破坏)”。最后,作者提出了战略问题,这些问题在逻辑上是从他们的分析中产生的,这对于设计公共政策至关重要。作者还检测服务系统与其他领域,尤其是系统动力学方法的连接的“窗口”。

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