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The Relationship Between Knowledge Management and R&D Performance: A Case Study in Auto Industry

机译:知识管理与研发绩效之间的关系:以汽车行业为例

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摘要

This paper has studied correlation between knowledge management (KM) and performance of research and development (R&D) in a major automobile manufacturing company. Two questionnaires were used. Choy's "KM performance outcomes" approach was used for KM and customized balanced score card (BSC) model for measuring R&D centers' performance. The population consisted of all R&D employees in a company that has been working in auto industry, along with all its 12 subsidiaries which had R&D centers. Then three out of 12 companies were selected by cluster sampling from which 90 people were chosen to complete the questionnaires. The results showed a significant positive correlation between KM and the performance of R&D centers as well as three aspects of BSC, i.e. customer, internal processes and innovation. For the other aspects, the findings did not show any significant correlations.
机译:本文研究了一家大型汽车制造公司的知识管理(KM)与研发绩效(R&D)之间的相关性。使用了两个问卷。 Choy的“知识管理绩效结果”方法用于知识管理和定制的平衡计分卡(BSC)模型,用于测量研发中心的绩效。人口包括一家从事汽车工业的公司的所有研发雇员,以及拥有研发中心的所有12家子公司。然后,通过整群抽样从12家公司中选出3家,从中选择90人来完成调查问卷。结果表明,知识管理与研发中心的绩效以及BSC的三个方面(客户,内部流程和创新)之间存在显着的正相关关系。在其他方面,调查结果未显示任何显着相关性。

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