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首页> 外文期刊>International journal of learning and intellectual capital >Designing a model for identifying key factors of error management culture using grounded theory: an empirical study
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Designing a model for identifying key factors of error management culture using grounded theory: an empirical study

机译:基于扎根理论的错误识别文化关键因素识别模型设计:一项实证研究

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Error management culture points out that error prevention may be effective in stable environments and with people who are able to predict errors. Error management culture could reduce negative consequences of errors and increase their positive outcomes. Thus, this study tends to design a paradigmatic model for error management culture to better understand the components of this culture. The methodology used is qualitative and based on grounded theory. Findings indicate that the underlying factors, causal factors and intermediary factors are determined at three levels: individual, managerial, and organisational. Detection, acceptance and rapid error control, error knowledge management, error leadership, coordination for error handling, effective error handling, open and transparent communication about errors, and error analysis act as strategies in this process. Outcomes of error management culture are also identified at three levels: individual, managerial, and organisational. EM-based organisational architecture, as a central category, relates these categories through a paradigmatic model.
机译:错误管理文化指出,错误预防在稳定的环境中以及能够预测错误的人员中可能是有效的。错误管理文化可以减少错误带来的负面影响并提高其积极成果。因此,本研究倾向于为错误管理文化设计一个范式模型,以更好地理解该文化的组成部分。使用的方法是定性的,并基于扎根的理论。研究结果表明,潜在因素,因果因素和中介因素是在三个层次上确定的:个人,管理和组织。检测,接受和快速错误控制,错误知识管理,错误领导,错误处理协调,有效错误处理,有关错误的公开透明沟通以及错误分析是此过程中的策略。错误管理文化的结果还可以从三个层面进行识别:个人,管理和组织。基于EM的组织架构作为中心类别,通过范式模型将这些类别关联起来。

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