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Coopetition in temporary contexts: examining swift trust and swift distrust in humanitarian operations

机译:在临时背景下的合作:审查SWIFT信任和SWIFT在人道主义行动中的不信任

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Purpose By drawing on commitment-trust theory, we examine the role of swift trust and distrust in supporting coopetition under conditions of uncertainty and interdependence in the setting of humanitarian disaster relief organisations. Design/methodology/approach This paper presents findings from case studies of 18 international humanitarian relief organisations based on 48 interviews and the analysis of publicly available documents. Findings We find that both swift trust and swift distrust support coopetition. As coopetition is simultaneous cooperation and competition, in this study we show how swift trust and swift distrust also occur simultaneously in coopetitive contexts. Research limitations/implications Coopetition as a strategic choice is well-researched in the private sector, yet has received less attention in the nonprofit sector, particularly in contexts that are shaped by interdependence and uncertainty. We show the importance of swift trust and swift distrust in coopetitive relationships by drawing on commitment-trust theory. Practical implications In focusing on a competitive environment in which cooperation is essential, we find limited choice of coopetitive partners. Humanitarian relief organisations must often simply work with whichever other organisations are available. We highlight how trust and distrust are not opposite ends of a spectrum and detail how both contribute to coopetitive relationships. Originality/value Our findings contribute to commitment-trust theory by explaining the important role of distrust in forging coopetitive relationships. Furthermore, we contribute to prior work on coopetition by focusing on an uncertain and interdependent nonprofit environment.
机译:目的通过借鉴承诺 - 信托理论,我们在人道主义救灾组织制定的不确定和相互依存条件下,审查SWIFT信任和不信任的作用。设计/方法论/方法本文介绍了18项国际人道主义救济组织的案例研究,基于48采访以及公开文件分析。调查结果我们发现Swift信任和SWIFT不信任支持合作。随着合作的同时合作和竞争,在这项研究中,我们展示了迅速信任和迅速的不信任也在合作背景下同时发生。作为战略选择的研究限制/影响合作在私营部门得到了很好的研究,但在非营利组织中受到不太关注,特别是在由相互依存和不确定性塑造的背景下。通过绘制承诺 - 信任理论,我们展示了Swift信任和Swift不信任对合作关系的重要性。专注于合作至关重要的竞争环境的实际意义,我们发现有限的合作伙伴选择。人道主义救济组织必须常常只与任何其他组织一起使用。我们突出了信任和不信任的信赖和不信任的反馈,以及细节如何为合作关系做出贡献。创意/价值我们的调查结果通过解释不信任对锻造合作关系的重要作用,有助于承诺 - 信任理论。此外,我们通过重点关注不确定和相互依存的非营利环境,为先前的合作工作做出贡献。

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