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首页> 外文期刊>International Journal of Pharmaceutical and Healthcare Marketing >Purchaser-provider interaction in UK public health: improving stakeholder cooperation
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Purchaser-provider interaction in UK public health: improving stakeholder cooperation

机译:英国公共卫生中的采购商与供应商互动:改善利益相关者合作

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Purpose – The purpose of this paper is to examine the bases of positive relations between suppliers and purchasers of healthcare services. In doing so, it examines the nature of cooperation between the providers of healthcare services (hospitals) and those who commission and purchase healthcare on behalf of patients (regional health authorities) and makes specific recommendations as to how cooperation can be better realized. Design/methodology/approach – The paper employs a qualitative interview approach for gathering and analyzing major stakeholder (provider and purchaser) perceptions of their interorganizational relations and how these interactions impact on the quest of the healthcare provider to meet the needs of the community they serve. Findings – The paper identifies and groups relevant variables into four major themes or “core categories” that characterize purchaser-provider stakeholder cooperation. These themes represent provider and purchaser views on those factors characterising stakeholder relationships within the purchaser-provider dyad. This is followed by a number of suggestions as to how to improve the nature of cooperation between these stakeholders. Practical implications – Extending practitioners' understanding of the nature of these inter-related factors may lead to better insights of how interorganizational relations and partnerships might be managed more proactively throughout the healthcare value chain. Strategies to foster stakeholder cooperation are also suggested. Originality/value – In the extant literature, there is a paucity of research that has illustrated multi-stakeholder perspectives in the public sector. This paper explores the perceptions of two main stakeholders in public healthcare to map and assess management issues influencing purchaser-provider cooperation.
机译:目的–本文的目的是检验医疗服务提供者和购买者之间积极关系的基础。在此过程中,它研究了医疗保健服务提供者(医院)与代表患者委托和购买医疗保健的提供者(区域卫生当局)之间合作的性质,并就如何更好地实现合作提出了具体建议。设计/方法/方法-本文采用定性访谈方法来收集和分析主要利益相关者(提供者和购买者)对其组织间关系的理解,以及这些相互作用如何影响医疗保健提供者满足他们所服务社区的需求。调查结果–该论文将相关变量识别并归类为四个主要主题或“核心类别”,这些特征是买方-提供商利益相关者合作的特征。这些主题代表了提供者和购买者对表征购买者-提供者二元关系中利益相关者关系的那些因素的看法。接下来是关于如何改善这些利益相关者之间的合作性质的一些建议。实际意义–扩展从业者对这些相互关联因素的本质的理解可能会导致对如何在整个医疗保健价值链中更积极地管理组织间关系和合伙关系的见解。还提出了促进利益相关者合作的策略。原创性/价值–在现有文献中,很少有研究说明了公共部门中多方利益相关者的观点。本文探讨了公共卫生保健中两个主要利益相关者的看法,以绘制地图并评估影响购买者与提供者合作的管理问题。

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