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Strategic agility of Korean small and medium enterprises and its influence on operational and firm performance

机译:韩国中小企业的战略敏捷性及其对运营和企业绩效的影响

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摘要

This study explores the nature and role of agility as a strategic intent and its influence on operational and firm performance. Combining field interviews with the literature review, we develop theoretical connections between strategic agility of Korean small and medium enterprises (SMEs) and its underlying dimensions (technology capability, collaborative innovation, organizational learning, and internal alignment). Then, we propose a conceptual model for investigating the nomological network of influences among strategic agility, operational performance (responsiveness), and firm performance. Firm performance is measured as two alternative dimensions-customer retention and financial performance. Using structural equation modeling, we conduct a group of confirmatory analyses to test the empirical associations hypothesized in the structural models. The analysis results indicate that Korean SMEs' strategic intent toward agility has a positive influence on their operational performance and customer retention, but not on financial performance. Implications of the results are discussed in detail along with theoretical contributions and future research directions. (C) 2015 Elsevier B.V. All rights reserved.
机译:这项研究探讨了敏捷性作为战略意图的性质和作用及其对运营和公司绩效的影响。通过将实地访谈与文献综述相结合,我们在韩国中小企业(SME)的战略敏捷性及其潜在维度(技术能力,协作创新,组织学习和内部整合)之间建立了理论联系。然后,我们提出了一个概念模型,用于调查在战略敏捷性,运营绩效(响应能力)和企业绩效之间的影响的法学网络。公司绩效可通过两个替代维度来衡量:客户保留率和财务绩效。使用结构方程模型,我们进行了一组验证性分析,以测试结构模型中假设的经验关联。分析结果表明,韩国中小企业的敏捷性战略意图对其运营绩效和客户保留率产生积极影响,但对财务绩效没有积极影响。对结果的含义以及理论贡献和未来研究方向进行了详细讨论。 (C)2015 Elsevier B.V.保留所有权利。

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