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An integrative framework for innovation management of product-service system

机译:产品服务系统创新管理的集成框架

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摘要

This paper presents a framework of innovation management for product service system (PSS). Manufacturers today tend to place more emphasis on adding value to customers through PSS innovation due to competitions and environment regulations. I lowever, PSS development is a kind of complex innovation facing challenges such as heterogeneity of stakeholders, interaction of product and service elements and complex performance measurement. Thus, manufacturers need systematic innovation management for the success of the PSS. However, the past fragmental studies mainly focus on the design domain rather than the systematic innovation management which provides useful guidance for PSS innovation. In this research, the authors propose an integrative framework for managing PSS innovation. In addition, an application in a PSS innovation project of vending machine is introduced to demonstrate potentials of the framework.
机译:本文提出了产品服务系统(PSS)创新管理的框架。由于竞争和环境法规的限制,当今的制造商往往更加注重通过PSS创新为客户增加价值。迄今为止,PSS开发是一种复杂的创新,面临着各种挑战,例如利益相关者的异质性,产品和服务元素的交互以及复杂的性能度量。因此,制造商需要系统的创新管理才能使PSS取得成功。但是,过去的零碎研究主要集中在设计领域,而不是系统的创新管理,这为PSS创新提供了有用的指导。在这项研究中,作者提出了一个用于管理PSS创新的集成框架。另外,介绍了在自动售货机的PSS创新项目中的应用程序,以展示该框架的潜力。

著录项

  • 来源
    《International Journal of Production Research》 |2015年第8期|2252-2268|共17页
  • 作者单位

    Computer Integrated Manufacturing Institute, School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai, China,School of Economics and Management, Bcihang University, Beijing, China;

    Computer Integrated Manufacturing Institute, School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai, China;

    Department of Organization Management, Guanghua School of Management, Peking University, Beijing, China;

    Computer Integrated Manufacturing Institute, School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai, China;

    Computer Integrated Manufacturing Institute, School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai, China;

  • 收录信息 美国《科学引文索引》(SCI);美国《工程索引》(EI);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    product-service system (PSS); innovation management; integrative framework; vending machine PSS;

    机译:产品服务系统(PSS);创新管理;一体化框架;自动贩卖机PSS;

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