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首页> 外文期刊>International journal of productivity and performance management >Examining operational wastes within Greek banking operations
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Examining operational wastes within Greek banking operations

机译：在希腊银行业务中审查运营废物

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摘要

Purpose - In order to address operational effectiveness in the banking sector caused by the 2008 global economic crisis, the purpose of this paper is to examine the nature of operational wastes that exist within four large Greek banks. Design/methodology/approach - A Delphi study was undertaken with ten managers and ten employees. Findings - The waste of underutilised people is found to be the dominant form of waste present and affecting the efficiency of banking operations, and managers and employees consider the waste of underutilised people as having a significant influence on the efficiency of the banking sector. Practical implications - This has implications for managers of banking operations needing to address efficiencies in an increasingly competitive global economic environment. The paper also highlights the drawbacks of analysing typologies of waste across organisations and industrial sectors. Originality/value - While some studies have examined the overall efficiency banking sector, to date, none has explored the nature of the inefficiencies that manifest as waste.
机译：目的 - 为了解决由2008年全球经济危机造成的银行业的业务效率，本文的目的是审查四个大希腊银行内存的运营废物的性质。设计/方法/方法 - 德尔福研究是为十名管理者和十名员工进行的。结果 - 未充分利用的人的浪费是现有的主要形式，影响银行业务的效率，管理者和雇员认为未充分利用的人对银行业的效率产生重大影响。实际意义 - 这对银行业务管理人员有影响，需要解决越来越有竞争力的全球经济环境的效率。本文还突出了在组织和工业部门分析浪费类型的缺点。迄今为止，一些研究已经审查了一些研究审查了整体效率银行业的整体效率银行业，但没有探索过效率的低效率的性质。

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