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Measuring collaborative effectiveness: a conceptual approach

机译:衡量协作有效性:一种概念方法

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Purpose: The purpose of this paper is to present a conceptual supply chain (SC) hierarchical framework to measure the effectiveness and efficiency of the collaborative SC based on the Maslow’s hierarchy of needs and supply chain integration (SCI), supply chain visibility (SCV) and information sharing (IS). Design/methodology/approach: Multimethods were applied. The first part of the research was undertaken using a deductive approach with rigorous and systematic analysis of the research material and the use of a survey instrument. The data collected through the survey are analysed and presented with descriptive statistics and cross-tabulations. The second part of the research is an extension of the analysis of the first part linking with the Maslow’s hierarchy of needs to form the basis for development of the SCI hierarchy. Findings: The levels of SCI, SCV and IS are significantly different for organisation dimensions such as size, industry type and region of operations. The SCI hierarchy based on Maslow’s hierarchy of needs provides a number of indices to measure the effectiveness of SCI, IS, SCV in a collaborative SC. Research limitations/implications: The research focusses only on manufacturing, 3PL, fast-moving consumer goods and retail industries. Practical implications: The research work provides some insights for practitioners on best practices for SC collaboration and measurement of collaborative effectiveness. Originality/value: The primary value of this paper is the development of standardized levels of SCI, IS and SCV and the proposed measurement of the collaborative effectiveness of the SC. It could be a proposed approach for empirically evaluating the levels of SCI, IS and SCV subject to organisational dimensions.
机译:目的:本文的目的是提出一个概念性供应链(SC)分层框架,以基于Maslow的需求层次和供应链集成(SCI),供应链可见性(SCV)来衡量协作式SC的有效性和效率和信息共享(IS)。设计/方法/方法:应用了多种方法。研究的第一部分采用演绎方法进行,对研究材料和调查工具进行了严格而系统的分析。分析通过调查收集的数据,并提供描述性统计数据和交叉表。研究的第二部分是对第一部分分析的扩展,该分析与马斯洛的需求层次结构相关联,从而构成了SCI层次结构发展的基础。结果:SCI,SCV和IS的级别在组织规模(例如规模,行业类型和运营区域)方面存在显着差异。基于Maslow需求层次的SCI层次结构提供了许多指标来衡量协作SC中SCI,IS,SCV的有效性。研究的局限性/意义:研究仅集中于制造业,3PL,快速发展的消费品和零售行业。实际意义:该研究工作为从业人员提供了一些有关SC合作和衡量合作有效性的最佳实践的见解。原创性/价值:本文的主要价值是制定SCI,IS和SCV的标准化水平以及提议的衡量SC合作效率的方法。这可能是一种建议的方法,用于根据组织规模对SCI,IS和SCV的水平进行经验评估。

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