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Process Performancernmeasurement In Manufacturingrnorganizations

机译：制造业组织中的过程绩效测量

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Purpose - The purpose of this paper is to examine the weaknesses which result in the concept ofrnprocess performance measurement being ineffectively translated into effective measurement andrnaction regimes.rnDesign/methodology/approach - In spite of the fact that process performance measurement is anrnobligatory requirement included in chapter 8 of the ISO 9001 standard, there are still a number ofrnproblems and weaknesses related to such measurement. The paper discusses these and some lessonsrnlearned from the author's personal experience (gained from auditing and self-assessment projects).rnFindings - The paper highlights common weaknesses in implementing measurement regimes tornmonitor and control core processes.rnPractical implications - The paper suggests areas and issues that organisations might consider tornimprove the way in which they adopt and exploit process performance measurement.rnOriginality/value - The paper summarises the current state of practical process performancernmeasurement with its attendant weaknesses.
机译：目的-本文的目的是研究导致过程绩效测量概念无效化为有效度量和反应机制的弱点。设计/方法/方法-尽管过程绩效度量是本章中必不可少的要求在ISO 9001标准的第8条中，仍然存在许多与此类测量相关的问题和弱点。本文讨论了这些以及从作者的个人经验中学到的一些经验教训（从审计和自我评估项目中获得）。rn研究发现-本文着重指出了实施测量机制以监测和控制核心流程的常见弱点。rn实际意义-本文提出了需要解决的领域和问题组织可能会考虑改进其采用和利用过程绩效度量的方式。原始性/价值-本文总结了实际过程绩效度量的现状，并指出了其缺点。

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