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Emerging trends in cost of quality practices: an overview

机译:质量实践成本的新兴趋势:概述

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摘要

Cost of quality practices, an invariable element of quality management is getting increasing attention across the broad spectrum of organisations globally. Simultaneously there is continuous advancement in manufacturing and allied activities in business environment. Initial development of quality cost methodology dates back to 1960s, which is tracked by many researchers and presented the finding in the form of review papers. However, recently, owing to the increasing use of advanced technologies, supported by use of computers, information technology infrastructure, innovative methodologies for problem solving in business functions are having a great impact on the ways in which quality cost practices are used. The present article focuses on emergence of new trends in cost of quality practices in tandem with advancement in technology by reviewing the published literature. In addition, a general framework for quality cost management system (QCMS) is proposed and the interaction of QCMS with other organisational elements is illustrated.
机译:质量实践的成本是质量管理的不变要素,正在全球范围内越来越广泛的组织中得到越来越多的关注。同时,商业环境中的制造和相关活动也在不断发展。质量成本方法论的最初发展可以追溯到1960年代,许多研究者对其进行了追踪,并以评论论文的形式提出了这一发现。但是,近来,由于在计算机,信息技术基础设施的使用的支持下,先进技术的使用日益增多,用于解决业务功能问题的创新方法对使用质量成本惯例的方式产生了巨大影响。本文通过回顾已发表的文献,重点介绍了质量实践成本与技术发展同步发展的新趋势。此外,提出了质量成本管理系统(QCMS)的通用框架,并说明了QCMS与其他组织元素的交互。

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