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Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia

机译:改善对马来西亚一家日本独资公司中企业竞争优势的影响

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摘要

This study aims to investigate the relevance of kaizen in today's commercial and market situation in the non-Japanese-oriented social values cultures, specifically in multicultural Malaysia. A qualitative methodology has been used to investigate the role of kaizen and its effect through a semi-structured interview Japanese owned companies (JOC) in manufacturing sector. The study found that kaizen is perceived by the top management of the JOC organisations to be critically important to maintain its competitive position. The findings also suggest that kaizen application is not dependent on having the Japanese social-oriented values. Most importantly, the study finds that kaizen could strive and be deployed strategically in the Malaysian cultural work place to build organisational dynamic capabilities. Many advantages could be obtained from the predicated of the people's efforts in kaizen which often requires behavioural change in application including underscore the transformation of management. Kaizen uniqueness is in its unrelenting continuous development of people's competences, ideas management and never ending operational process improvement. This uniqueness can be very effective as the firms' internal resource to complementing the RBV strategic framework.
机译:这项研究旨在调查改善在非日本导向的社会价值观文化中,特别是在多元文化的马来西亚,在当今商业和市场状况中的相关性。通过对日本制造业的半结构化访谈,采用定性方法研究了改善的作用及其影响。该研究发现,JOC组织的最高管理层认为改善是保持竞争地位的关键。研究结果还表明,改善应用并不依赖于具有日本社会导向的价值观。最重要的是,研究发现,改善可以在马来西亚文化工作场所努力并进行战略部署,以建立组织动态能力。人们在改善过程中做出的努力可以带来很多好处,这常常需要改变应用程序的行为,包括强调管理的转变。持续改善的独特之处在于其不断增强的人员能力,思想管理和永无止境的运营流程改进。这种独特性可以作为公司补充RBV战略框架的内部资源非常有效。

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