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Using data envelopment analysis to investigate the efficiency of resource utilisation and to develop an improvement plan

机译:使用数据包络分析来调查资源利用效率并制定改进计划

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Companies use resources to perform business processes. Resource classification is necessary to obtain accurate analysis of resource performance. The resource transformation concept is the basis of this research. It states that resources constantly transform into other types of resources and the value is created during these transformations. In this paper, a hierarchical taxonomy of resources in an advisory organisation is considered. Each resource is treated as a decision making unit (DMU) with input and output factors. To evaluate the performance of the DMUs and compute their efficiency scores, it is necessary to perform weighting and aggregating processes. The assurance region method of data envelopment analysis (DEA) is applied to the data of resource transformation matrices in two levels of resource taxonomy to identify DMUs that are inefficient in utilising resources. Then, improvement plans are suggested to increase the efficiency scores of inefficient resources and compensate for weak resource transformations.
机译:公司使用资源来执行业务流程。资源分类对于获得对资源性能的准确分析是必要的。资源转换概念是本研究的基础。它指出资源不断地转换为其他类型的资源,并且在这些转换过程中创造了价值。在本文中,考虑了咨询组织中资源的分层分类法。每个资源都被视为具有输入和输出因子的决策单元(DMU)。为了评估DMU的性能并计算其效率得分,有必要执行加权和汇总过程。将数据包络分析的保证区域方法(DEA)应用于两个资源分类标准中的资源转换矩阵数据,以识别效率低下的DMU。然后,提出了改进计划,以提高低效资源的效率得分并弥补资源转换的不足。

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