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Explaining over-requirement in software development projects: An experimental investigation of behavioral effects

机译:解释软件开发项目中的超额需求:行为影响的实验研究

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摘要

One of the major risks associated with software development is related to the phenomenon of over-requirement. Also known as over-specification and gold-plating, over-requirement is manifested when a product or a service is specified beyond the actual needs of the customer or the market. In the software development context, we argue in this work that over-requirement is due partially to the emotional involvement of developers with the software features they specify. Similar involvement has been demonstrated for physical items as a result of the endowment, IKEA, and I-designed-it-myselfbehavioral effects, when people come to overvalue items they possess or self-create. To explore these behavioral effects and the interactions among them in the context of software development, we conducted an experiment in which over 200 participants were asked to specify a nice-to-have software feature. Our results confirm the existence of these behavioral effects in software development and their influence on over-requirement. The findings contribute to theory by explaining the over-requirement phenomenon and by providing insights into behavioral effects in the context of software development. Also practically relevant, the findings can alert managers of software projects to the over-requirement risk evoked by the behavioral effects explored in this study.
机译:与软件开发相关的主要风险之一与需求过多现象有关。也称为超规格和镀金,当超出客户或市场的实际需求指定产品或服务时,就会出现超额需求。在软件开发的上下文中,我们认为在这项工作中,需求过高的部分原因是开发人员使用他们指定的软件功能引起他们的情感投入。当人们对自己拥有或自行创造的物品进行高估时,由于捐赠,宜家和我设计的自我行为效应,也对物质物品产生了类似的参与。为了探索这些行为影响以及它们在软件开发环境中的相互作用,我们进行了一项实验,要求200多个参与者指定一个很好的软件功能。我们的结果证实了这些行为影响在软件开发中的存在及其对超额需求的影响。这些发现通过解释过度需求现象并提供了对软件开发环境下的行为影响的洞察力,为理论做出了贡献。这些发现也具有实际意义,可以提醒软件项目的管理人员注意本研究中探讨的行为影响所引起的过度需求风险。

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