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Factors of successful innovation in services

机译：服务创新成功的因素

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摘要

The objective of the research was to identify innovation factors influencing the performance of service companies. The study encompassed 87 Slovenian companies. The statistical analysis was performed in three phases. The first phase encompassed a principal component analysis, during which five potentially influential input and two output innovation factors were extracted. The second phase consisted of descriptive statistics, thus providing insights into the state of innovativeness in the service sector. Regression analysis followed in the final phase. The results of regression analysis identified the factor of innovation and market policy and the factor comparison with competition as influential on the average total benefit of the company from innovations. Interestingly, both factors reveal an innovation 'follower' pattern in services, thus indicating that stronger company's own incentives may be required for a breakthrough innovation.
机译：该研究的目的是确定影响服务公司绩效的创新因素。该研究涵盖了87家斯洛文尼亚公司。统计分析分三个阶段进行。第一阶段包括主成分分析，在此过程中提取了五个潜在影响输入和两个输出创新因素。第二阶段包括描述性统计，从而提供对服务部门创新状况的见解。在最后阶段进行回归分析。回归分析的结果确定了创新和市场政策的因素以及与竞争的因素比较对创新产生的公司平均总收益有影响。有趣的是，这两个因素都揭示了服务中的创新“跟随者”模式，从而表明突破性创新可能需要更强大的公司自身激励。

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  • 作者

    Marko Ropret; Peter Fatur; Karmen Rodman; Borut Likar;

  • 作者单位

    Department of Innovation and Technology Management, Faculty of Management, University of Primorska, Cankarjeva 5, 6000 Koper, Slovenia;

    Department of Innovation and Technology Management, Faculty of Management, University of Primorska, Cankarjeva 5, 6000 Koper, Slovenia;

    Department of Marketing and International Business, Faculty of Management, University of Primorska, Cankarjeva 5, 6000 Koper, Slovenia;

    Department of Innovation and Technology Management, Faculty of Management, University of Primorska, Cankarjeva 5, 6000 Koper, Slovenia;

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  • 原文格式 PDF
  • 正文语种 eng
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  • 关键词

    factors; innovation; services; management; benchmarking; RD; analysis; policies; slovenia;

    机译：因素;革新;服务;管理;基准测试;研发;分析;政策;斯洛文尼亚;

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