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Codes of Ethics, Ethical Behavior, and Organizational Culture from the Managerial Approach: A Case Study in the Colombian Banking Industry

机译:基于管理方法的道德,道德行为和组织文化守则:哥伦比亚银行业的案例研究

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摘要

This qualitative case study explored managerial perceptions regarding codes of ethics, ethical behavior, and the relationship of these concepts to organizational culture in a Colombian bank ZOX (pseudonym), in a South-American environment. The data-collection phase contained a purposive sample of ten ZOX senior managers, by including four one-on-one interviews, a focus-group interview, and company documents. The findings include the facts that codes of ethics are mandatory and they demand that the individual has his/ her own values; ethical behavior follows general principles and values as ethical guides of duty regardless of the consequences; and the organizational culture is influenced by the leaders' ethical behavior. The findings also serve to trace and describe empirically and theoretically the components of a multi-dimensional approach of an ethical organizational culture. A suggestion for further research might be the testing of this multi-dimensional approach in other settings and going deeper into the relationship among its components.
机译:该定性案例研究探索了在南美环境下哥伦比亚银行ZOX(化名)中有关道德规范,道德行为以及这些概念与组织文化关系的管理观念。数据收集阶段包含十位ZOX高级经理的目标样本,其中包括四次一对一的访谈,焦点小组的访谈和公司文件。调查结果包括以下事实:道德守则是强制性的,并且要求个人具有自己的价值观;无论后果如何,道德行为均应遵循一般原则和价值观作为道德义务的指导;组织文化受到领导者道德行为的影响。这些发现还有助于从经验和理论上追溯和描述道德组织文化的多维方法的组成部分。进一步研究的建议可能是在其他环境中对该多维方法进行测试,并更深入地研究其组件之间的关系。

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