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A Quality-Based Approach to Public Transportation Planning: Theory and a Case Study

机译:基于质量的公共交通规划方法:理论与案例研究

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摘要

Methodologies for defining standard quality indicators are important to assess service quality in public transport. The article proposes a method to integrate EU service quality standards in the transport planning process. It also investigates the effects of a set of large-scale transport policies in Campania region, Italy, in terms of service quality and ridership variations. Results of 10 years-long transport policies (€3,115 million invested) shows an impressive increase in both service quality and ridership. The article also compares perceived and measured service quality indicators for a new high quality metro line. Results point to new perspectives in modelling users' travel behavior and related quality measures.
机译:定义标准质量指标的方法对于评估公共交通服务质量很重要。本文提出了一种在运输规划过程中整合欧盟服务质量标准的方法。它还从服务质量和乘客量变化的角度研究了意大利坎帕尼亚地区的一系列大规模运输政策的影响。长达10年的运输政策(投资31.15亿欧元)的结果表明,服务质量和乘客量都有显着提高。本文还比较了新的高质量地铁线路的感知和测量服务质量指标。结果为建模用户的旅行行为和相关质量度量提供了新的视角。

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