ENHANCING CUSTOMER SERVICE

首页> 外文期刊>Journal of airport management >ENHANCING CUSTOMER SERVICE

【24h】

ENHANCING CUSTOMER SERVICE

机译：加强客户服务

获取原文

获取原文并翻译 | 示例

掌桥外文数据库（机构版） >>

开具论文收录证明 >>

文献代查 >>

页面导航

摘要
著录项
相似文献
相关主题

摘要

In today's competitive market, it is increasingly important to commit to customer service priorities and improvements. So despite the recession, the Airport Service Quality (ASQ) programme has continued to expand as the premier benchmarking tool in the industry, fine-tuning the main programme and adding on new services. The main and regional survey programmes, as well as the new ASQ Assurance and ASQ Performance components, have all grown in membership - a clear sign that participants appreciate the benefits that ASQ analysis and rigorous execution provide. ASQ Forums are another distinctive feature of the programme.

机译：在当今竞争激烈的市场中，致力于客户服务的优先事项和改进变得越来越重要。因此，尽管经济不景气，但机场服务质量（ASQ）计划仍在继续扩展，成为行业中最主要的基准测试工具，它可以对主程序进行微调并增加新的服务。主要和区域性调查计划以及新的ASQ保证和ASQ绩效组成部分均已增加，这清楚地表明参与者赞赏ASQ分析和严格执行所带来的好处。 ASQ论坛是该计划的另一个特色。

著录项

来源
《Journal of airport management》 |2009年第1期|106|共1页
作者

展开▼
作者单位

展开▼
收录信息
原文格式 PDF
正文语种 eng
中图分类
关键词

相似文献

外文文献
中文文献
专利

1. The Antecedents of Category Management towards Customer Enhanced Services and Effects on Customer Satisfaction in Pharmaceutical Retailing: A Study with Special Reference to Medical Shops (Drug Stores) at Kanchipuram Town [J] . Ramanathan V, Sonia C Journal of Accounting & Marketing . 2018,第3期

机译：药品零售中针对客户增强服务和对客户满意度的影响的类别管理的先决条件：一项特别针对坎奇普拉姆镇医疗店（药品店）的研究
2. Impact of Customer Relationship and Enhanced Customer Perception on Customer Satisfaction: A empirical evidence of Service Industry in Pakistan [J] . Syed Taimoor Hassan Journal of Economics and Sustainable Development . 2014,第15期

机译：客户关系和增强的客户感知对客户满意度的影响：巴基斯坦服务业的经验证据
3. Enhancing customer services and core competencies: outsourcing in Icelandic service SMEs [J] . Ingi Runar Edvardsson, Gudmundur Kristjan Oskarsson, Sigrun Vesteinsdottir International Journal of Entrepreneurship & Small Business . 2011,第3期

机译：增强客户服务和核心竞争力：冰岛服务中小型企业的外包
4. Services innovation impact to customer satisfaction and customer value enhancement in airport [C] . Chen, James K.C., Yu, Ya-Wen, Batnasan, Javkhuu Portland International Conference on Management of Engineering & Technology . 2014

机译：服务创新对机场的客户满意度和客户价值提升的影响
5. Intersecting knowledge management and quality improvement to enhance customer service with the involvement of front-line service employees. [D] . Gomez, David R. 2011

机译：与知识管理和质量改进相交，通过一线服务员工的参与来增强客户服务。
6. New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance [O] . Jorge Linuesa-Langreo, Pablo Ruiz-Palomino, Dioni Elche-Hortelano -1

机译：新千年的新战略：作为服务氛围和客户服务绩效增强者的仆人领导
7. Customer involvement in new service development : how does customer involvement enhance new service success? [O] . Luteberget Andreas 2005

机译：客户参与新服务开发：客户参与如何增强新服务的成功？

ENHANCING CUSTOMER SERVICE

摘要

著录项

相似文献

相关主题

期刊订阅