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Designing Communication for the Day-to-Day Safety Oversight of Nuclear Power Plants

机译:为核电厂的日常安全监督设计通讯

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Inspectors of nuclear power plants manage information to make plants safer and to monitor and evaluate adherence to regulatory requirements. Integrating grounded practical theory and communication as design (CAD), we investigated the collective design of and practice of status meetings-a pair of daily meetings meant to manage information about the day-to-day safety oversight of nuclear power plants. Our analysis focused on (1) the problems these status meetings were meant to address, (2) the techniques participants used or proposed to address them, and (3) the situated ideals reflected in the designs for and practice of these meetings. Clustering the techniques illuminated designable features of status meetings (e.g., what, how much, and how to communicate, turn-taking, timing, pacing, and audience). We extend work on CAD by conceptualizing and investigating collective design work, focusing on the fit, function, and fragmentation of approaches to status meetings. We also contribute to the theory and practice of organizing for safety and reliability by making recommendations for coping when communication processes informed by best practices nonetheless produce persistent, irresolvable tensions that complicate the enactment of safety.
机译:核电厂的检查员管理信息以使电厂更安全,并监视和评估对法规要求的遵守情况。我们将扎实的实践理论和交流作为设计(CAD)进行了整合,我们研究了状态会议的集体设计和实践-状态会议的每日两次,旨在管理有关核电厂日常安全监督的信息。我们的分析集中在(1)这些状态会议要解决的问题,(2)参与者用来解决这些问题的技术或提议的技术,以及(3)这些会议的设计和实践所反映的现实理想。对技术进行聚类可以阐明状态会议的可设计功能(例如,什么,多少,如何交流,轮换,计时,步调和听众)。我们通过概念化和调查集体设计工作来扩展CAD的工作,重点是状态会议方法的适合性,功能和分散性。我们还为组织安全性和可靠性的理论和实践做出了贡献,通过提出建议来应对当最佳实践指导的沟通过程仍然产生持久的,无法解决的紧张局势,使安全制定工作复杂化时。

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