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首页> 外文期刊>Journal of Building Survey, Appraisal & Valuation >Statutory compliance for providing reasonable adjustment to facilitate equal access to goods and services in tourist locations
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Statutory compliance for providing reasonable adjustment to facilitate equal access to goods and services in tourist locations

机译：法定合规以提供合理的调整，以促进在旅游地点平等获得商品和服务

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Are all tourist-dependent businesses meeting their statutory obligations and taking full advantage of the economic value of the tourist budget? This paper identifies the economic impact of excluding disabled customers from goods and services offered at locations which are dependent upon tourist income. A small town that currently attracts tourists and looks to the development of its tourist income is proposed as a case study for assessing current accessibility for disabled people. From a baseline of a reasonable adjustment compliant retail unit, and using the standards for providing access contained within BS8300, this paper undertakes a series of simple access audits of businesses that would expect to attract tourist custom. This approach establishes if these businesses, and the town, are maximising all the potential tourist derived income, and complying with current statute, by providing equal access to disabled customers. The findings strongly indicate that this is not the case. With alternative venues offering a similar themed experience, a lack of accessible facilities is cited as a potential hinderance to the development of tourism income.
机译：是否所有与旅游有关的业务都履行了法定义务并充分利用了旅游预算的经济价值？本文确定了将残疾顾客排除在依赖于游客收入的地点所提供的商品和服务中的经济影响。提出了一个目前吸引游客并着眼于旅游收入发展的小镇，作为评估残疾人当前无障碍获取情况的案例研究。从合理调整合规零售部门的基准，并使用BS8300中包含的提供访问标准，本文对希望吸引游客风俗的企业进行了一系列简单的访问审计。这种方法确定了这些企业和城镇是否通过向残疾人顾客提供平等的机会来最大限度地利用所有潜在的旅游者收入，并遵守现行法规。研究结果强烈表明事实并非如此。在提供类似主题体验的另类场所中，人们认为缺乏无障碍设施是旅游收入增长的潜在障碍。

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