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Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective

机译:正义感,感知的内部人员身份和工作中的八卦:社交交流的观点

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摘要

Gossip is a ubiquitous phenomenon found in organisational life but has been under-researched within organisational literature. Our study elaborates on the multidimensional nature of workplace gossip in terms of valence (i.e., positive and negative) and targets (i.e., supervisors and organisations). We derive perceived justice and insider status as an antecedent and boundary condition of workplace gossip from social exchange theory. Our analysis of data collected from 329 nurses largely supports our hypothesised relationships between organisation initiated (i.e., procedural and distributive) justice and gossip about the organisation, as well as between supervisor-initiated (i.e., interpersonal and informational) justice and gossip about the supervisor. With the exception of distributive justice, our work indicates the moderating effects of perceived insider status on the positive linkages between justice perceptions and positive gossip behaviours. Our findings provide theoretical implications for the gossip patterns across gossip triggers and gossipers and offer practical guidelines for effectively managing workplace gossip.
机译:闲话是组织生活中普遍存在的现象,但在组织文献中却未得到充分研究。我们的研究从效价(即正面和负面)和目标(即主管和组织)的角度详细阐述了工作场所八卦的多维性质。我们根据社会交流理论将知觉的正义和内部人的身份推定为职场八卦的前提和边界条件。我们对从329名护士那里收集的数据进行的分析在很大程度上支持了我们关于组织发起的(即程序性和分配性)正义与八卦之间的假设关系,以及主管发起的(即人际和信息性)正义与八卦之间的假设关系。 。除分配正义外,我们的工作表明,知情人内部状况对正义知觉与积极八卦行为之间的积极联系具有调节作用。我们的发现为八卦触发器和八卦中的八卦模式提供了理论启示,并为有效管理工作场所八卦提供了实用指南。

著录项

  • 来源
    《Journal of Business Research》 |2019年第4期|30-42|共13页
  • 作者单位

    Sungkyunkwan Univ, SKK Business Sch, 33311 Business Bldg,Sungkyunkwan Ro 25-2, Seoul 03063, South Korea;

    Sungkyunkwan Univ, SKK Business Sch, 33311 Business Bldg,Sungkyunkwan Ro 25-2, Seoul 03063, South Korea;

    Sungkyunkwan Univ, SKK Business Sch, 33311 Business Bldg,Sungkyunkwan Ro 25-2, Seoul 03063, South Korea;

  • 收录信息
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Gossip; Justice; Perceived insider status; Social exchange theory;

    机译:八卦;司法;内幕知情者;社会交流理论;

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