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Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization

机译:中小型企业数字化的前因,后果和挑战

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Small and medium-sized enterprises (SMEs) lag behind larger firms when it comes to digitalization. This has negative impacts on firm performance. Despite the economic importance of SMEs, little is known about the antecedents, consequences, and challenges of SME digitalization. We have set three objectives to address this knowledge gap. Drawing on the resource-based view, we first investigate the impact of three main SME resources on digitalization: information technology, employee skills, and digital strategy. Second, we assess the impact digitalization has on financial performance. We then investigate whether digitalization mediates the effect of resources on performance. The results of a survey of 193 SMEs demonstrate how digitalization can impact SME performance, with the three resources positively relating to digitalization. And in turn, digitalization significantly relates to performance, mediating the effect of information technology on performance. It however does not mediate the effect of digital strategy or employee skills on performance.
机译:在数字化方面,中小型企业(SME)落后于大企业。这对公司绩效产生负面影响。尽管中小企业具有重要的经济意义,但对于中小企业数字化的前因,后果和挑战知之甚少。我们设定了三个目标来解决这一知识鸿沟。基于资源的观点,我们首先研究三种主要的中小企业资源对数字化的影响:信息技术,员工技能和数字战略。其次,我们评估数字化对财务绩效的影响。然后,我们研究数字化是否会介导资源对性能的影响。对193家中小型企业的调查结果表明,数字化如何影响中小型企业的绩效,而这三种资源与数字化正相关。反过来,数字化与绩效显着相关,可以调节信息技术对绩效的影响。但是,它不会调解数字策略或员工技能对绩效的影响。

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