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Investigating organisational learning to master project complexity: An embedded case study

机译：调查组织学习掌握项目复杂性：嵌入式案例研究

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摘要

Understanding and properly facing the increasing complexity of projects is a key determinant for success, especially in project-based organisations (PBOs), where projects are the primary unit for innovation. This paper aims to provide new insights into the interplay between project complexity and organisational learning, by exploring the dimensions of complexity identified in literature (i.e. diversity, interdependence, dynamicity, uncertainty) and the patterns and mechanisms of organisational learning (i.e. experience-based knowledge acquisition, knowledge creation, and knowledge capture and codification) within projects embedded in a common organisational context. An embedded case study research was conducted in a leading company of the shipbuilding industry. Results show that different dimensions of complexity require project teams and PBOs to activate (or experience the emergence of) different organisational learning processes. The complexity issues fostering specific behaviours and approaches for organisational learning, and related implications for the overall PBO encompassing project management practices and routines, are discussed.
机译：理解和适当面对项目的增加复杂性是成功的关键决定因素，特别是在基于项目的组织（PBO），项目是创新的主要单位。本文旨在通过探索文学中鉴定的复杂性和组织学习之间的相互作用来提供新的见解，探讨文学中识别的复杂性（即，相互依存，动态，不确定度）以及组织学习的模式和机制（即基于经验的知识在嵌入在共同组织背景下的项目中获取，知识创建和知识捕获和编纂。嵌入式案例研究研究是在造船业领先的公司中进行的。结果表明，不同方面的复杂性需要项目团队和PBO来激活（或经验）不同的组织学习过程的出现。讨论了促进特定行为和组织学习方法的复杂性问题，以及包括项目管理实践和惯例的整体PBO的相关影响。

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