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Effects of ethical ideologies and perceptions of CSR on consumer behavior

机译:道德意识形态和企业社会责任感对消费者行为的影响

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The mutual dependence of businesses and society has emphasized the growing importance of the concept of corporate social responsibility (CSR). Despite the fact that CSR has emerged as one of the leading management concerns worldwide, both businesses and academia have largely ignored its application in developing countries. This study aims to fill these gaps by examining consumer perceptions of CSR and their role in the relationships between consumers' ethical ideologies (i.e., idealism and egoism) and evaluations of a company's product offerings. An empirical study among Vietnamese consumers shows that consumers perceive CSR in four dimensions economic, ethical, philosophical, and legal. Different ethical ideologies have different effects on consumer perceptions of CSR; for example, idealism positively affects these perceptions, whereas egoism's effect is negative. Furthermore, the perceptions of CSR fully mediate the relationships between idealism/egoism and product evaluation. (C) 2016 Elsevier Inc. All rights reserved.
机译:企业与社会的相互依存关系强调了企业社会责任(CSR)概念的重要性。尽管企业社会责任已成为世界范围内最主要的管理问题之一,但企业和学术界都很大程度上忽略了其在发展中国家的应用。这项研究旨在通过检查消费者对CSR的看法及其在消费者的道德意识形态(即理想主义和利己主义)与公司产品评估之间的关系中的作用来填补这些空白。在越南消费者中进行的一项实证研究表明,消费者在经济,道德,哲学和法律四个方面对企业社会责任感。不同的道德意识形态对消费者的企业社会责任感有不同的影响。例如,唯心主义对这些看法产生积极影响,而利己主义则产生消极影响。此外,对企业社会责任的看法充分调解了理想主义/利己主义与产品评价之间的关系。 (C)2016 Elsevier Inc.保留所有权利。

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