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How knowledge sharing and business process contribute to organizational performance: Using the fsQCA approach

机译:知识共享和业务流程如何对组织绩效做出贡献:使用fsQCA方法

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The purpose of this research is to carry out a comparative analysis of organizational factors that facilitate knowledge sharing and business process, ultimately contributing to-the improvement of organizational performance. The literature considers knowledge sharing a key factor for driving innovation as well as the organization's business performance, as both explicit and tacit knowledge sharing promotes a novel robust approach for business knowledge process. This research explores the application of fuzzy-set qualitative comparative analysis as a set theoretic comparative analysis approach to investigate the relationships between knowledge sharing, business process, and organizational performance through the identification of key organizational operation factors. Based on empirical data collected from 28 eases, the analysis results demonstrate the important role of organizational operation factors in knowledge sharing and business-knowledge process, which directly contribute to the improvement of organizational performance. (c) 2016 Elsevier Inc. All rights reserved.
机译:这项研究的目的是对有助于知识共享和业务流程的组织因素进行比较分析,最终有助于改善组织绩效。文献认为,知识共享是驱动创新以及组织业务绩效的关键因素,因为显性和隐性知识共享都促进了一种新颖的,健壮的业务知识处理方法。本研究探索了模糊集定性比较分析作为一种理论比较分析方法的应用,该方法通过识别关键的组织运营因素来研究知识共享,业务流程和组织绩效之间的关系。根据从28个案例中获得的经验数据,分析结果表明组织运营因素在知识共享和业务知识过程中的重要作用,直接有助于组织绩效的提高。 (c)2016 Elsevier Inc.保留所有权利。

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