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Retention of IT professionals: Examining the influence of empowerment, social exchange, and trust

机译:保留IT专业人员:检查授权,社会交流和信任的影响

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摘要

Given the importance of information technology professionals in today's high-technology-driven business environment, the issue of how to retain these professionals has received relatively little attention. Hence, using data from IT professionals employed in private companies in Turkey, this study explores the role of psychological empowerment, leader-member exchange, perceived organizational support and organizational trust in reducing turnover intentions of IT professionals. The results indicate that perceived organizational support fully mediates the relationship between psychological empowerment and turnover intentions, whereas leader-member exchange has a partial mediating effect on this relationship. In addition, results also yield that organizational trust moderates the mediated relationship between psychological empowerment and turnover intentions, in such a way that trust in organization moderates the mediating influence of perceived organizational support, whereas trust in supervisor moderates the mediating effect of leader-member exchange.
机译:考虑到信息技术专业人员在当今高科技驱动的商业环境中的重要性,如何留住这些专业人员的问题很少受到关注。因此,本研究使用土耳其私营公司中聘用的IT专业人员的数据,探索了心理授权,领导者-成员交流,感知的组织支持和组织信任在减少IT专业人员离职意图方面的作用。结果表明,感知到的组织支持完全调解了心理授权与离职意图之间的关系,而领导者与成员之间的交流对此关系具有部分调解作用。此外,结果还表明,组织信任可以缓和心理授权与离职意图之间的中介关系,从而对组织的信任可以缓解感知到的组织支持的中介影响,而对主管的信任可以缓解领导者-成员交换的中介作用。 。

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