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The 'Leadership-Stakeholder Involvement Capacity' nexus in stakeholder management

机译：利益相关者管理中的“领导者－利益相关者参与能力”关系

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摘要

It is increasingly accepted that stakeholders affect the achievement of organisational plans and that ineffective 'stakeholder involvement' in developmental initiatives can hinder the achievement of business objectives. Using the context of sustainability, case study research demonstrated that 'stakeholder involvement' (how stakeholders become active or inactive) is a complex process influenced by a range of interlinked personal and externally driven factors. Principally, the process is influenced by the type of leadership (leadership quality) and the capability of stakeholders to become involved (stakeholder involvement capacity). These two forces play a significant role in stakeholder involvement and constitute the main part of the 'Leadership-Stakeholder Involvement Capacity' (LSIC) nexus that is presented in this paper. The LSIC nexus sheds light on our understanding of key complex issues that underpin the lack of, or ineffective, stakeholder participation in developmental initiatives including stakeholder relationships, stakeholder mind-sets, information quality and accessibility, contextual circumstances and implementation priorities.
机译：越来越多的人接受利益相关者影响组织计划的实现，而无效的“利益相关者参与”发展计划会阻碍实现业务目标。在可持续性的背景下，案例研究表明，“利益相关者的参与”（利益相关者如何活跃或不活跃）是一个复杂的过程，受一系列相互关联的个人和外部驱动因素的影响。原则上，该过程受领导类型（领导质量）和利益相关者参与的能力（利益相关者参与能力）的影响。这两种力量在利益相关者的参与中起着重要作用，并且构成了本文介绍的“领导－利益相关者参与能力”（LSIC）关系的主要部分。 LSIC的关系揭示了我们对关键复杂问题的理解，这些关键问题导致了利益相关者缺乏或无效参与发展计划，包括利益相关者关系，利益相关者心态，信息质量和可访问性，环境和实施重点。

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  • 来源
    《Journal of Business Research》 |2014年第7期|1342-1352|共11页
  • 作者

    V.M. Waligo; J. Clarke; R. Hawkins;

  • 作者单位

    Department of Economics and International Development, Business School, Middlesex University, The Burroughs, London, NW4 4BT, UK;

    Department of Marketing, Faculty of Business, Oxford Brookes University, Wheatley Campus, Wheatley, Oxford OX33 1HX, UK;

    Oxford School of Hospitality Management, Faculty of Business, Oxford Brookes University, Headington Campus, Gipsy Lane, Oxford, OX3 0BP, UK;

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  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Leadership; Stakeholder involvement; Stakeholder management; Sustainability;

    机译：领导;利益相关者的参与;利益相关者管理;可持续发展;

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