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Consumers and services of general interest: Is EC consumer law the future?

机译:具有普遍利益的消费者和服务:欧共体消费者法是否是未来?

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摘要

Services of general interest, such as telecommunications services, postal services, and the supply of electricity and gas have received much attention over the last decade. Welfare-oriented public service models have come under the pressure of market-oriented approaches. Whilst access to services of general interest is frequently regarded as an important element of citizenship in the EC, recent consumer law programmes have placed them into the context of consumer law. This article discusses the implications that a consumer law approach could have on services of general interest. It concludes that consumer law cannot deal with services of general interest in a comprehensive manner but that their citizenship dimension requires special instruments that safeguard access to services of general interest where market failure is predictable.
机译:在过去的十年中,电信,邮政服务以及电力和天然气供应等普遍关注的服务受到了广泛关注。以福利为导向的公共服务模式受到市场导向方法的压力。获得普遍关注的服务在欧共体中通常被视为公民身份的重要组成部分,但最近的消费者法律计划已将其纳入了消费者法律的范畴。本文讨论了消费者法律方法可能对普遍关心的服务产生的影响。结论是,消费者法不能全面处理具有普遍意义的服务,但是其公民身份要求特殊的工具,以保障在可预见的市场失灵的情况下获得具有普遍意义的服务。

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