WICKED PROBLEMS IN TECHNICAL COMMUNICATION

CHAD WICKMAN

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WICKED PROBLEMS IN TECHNICAL COMMUNICATION

机译：技术交流中的邪恶问题

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This article develops a framework for rhetorical inquiry that builds on the concept of wicked problems as conceptualized through social policy and design studies research. Responding to technical communication scholarship that calls for increased engagement with public issues and controversies, the author specifically discusses a writing course that used the 2010 Gulf of Mexico oil spill as a basis for teaching problem-based rhetorical invention, document production, interdisciplinary collaboration, and professional development. The framework described in this article ultimately offers a heuristic for students to research and write about ill-defined problems that must be addressed in time but that demand sustained engagement over time-activities that begin in the classroom but ideally continue to develop throughout their personal and professional lives.

机译：本文建立了一种修辞探究的框架，该框架建立在通过社会政策和设计研究研究概念化的邪恶问题的概念上。针对要求加强对公共问题和争议的参与的技术交流奖学金，作者专门讨论了一个写作课程，该课程以2010年墨西哥湾漏油事件为基础，教授基于问题的修辞发明，文件制作，跨学科合作以及专业发展。本文中描述的框架最终为学生提供了一种启发式的方法，以研究和写出必须及时解决的不确定性问题，但需要在课堂上开始的时间活动中保持持续参与，但理想情况下会在他们的个人和个人中不断发展职业生活。

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《Journal of educational technology systems》 |2014年第1期|23-42|共20页
作者
CHAD WICKMAN;
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Dept. of English Auburn University Auburn, AL 36849;

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1. Wicked, Incomplete, and Uncertain: User Support in the Wild and the Role of Technical Communication [J] . Reviewed by John L. Seabloom-Dunne Technical communication quarterly . 2020,第2期

机译：邪恶，不完整和不确定：野外的用户支持和技术交流的作用
2. Jason Swarts. Wicked, Incomplete, and Uncertain: User Support in the Wild and the Role of Technical Communication. Utah State University Press (2018). 171 pp [J] . Rachel Dortin Computers and Composition . 2020,第Mara期

机译：杰森斯特克斯。邪恶，不完整，不确定：在野外的用户支持和技术沟通的作用。犹他州州立大学出版社（2018年）。 171 pp.
3. Yip-Wah Chung:This Northwestern professor says technical personnel spend three-quarters of their time using an under-developed skill-communication:This Northwestern professor says technical personnel spend three-quarters of their time using an under-developed skill-communication:This Northwestern professor says technical personnel spend three-quarters of their time using an under-developed skill-communication [J] . Rachel Fowler Tribology & Lubricaion Technology . 2019,第5期

机译：Yip-Wah Chung：这个西北教授说，技术人员使用不发达的技能 - 通信花费四分之三的时间：这个西北教授说，技术人员使用发达的技能 - 通信来支出四分之三的时间：这西北教授说，技术人员使用发达的技能通信花费四分之三的时间
4. Wicked problems: Wicked solutions [C] . Joseph Kasser, Yang-Yang Zhao System of Systems Engineering Conference . 2016

机译：邪恶的问题：邪恶的解决方案
5. Technical communication as teaching: A grounded theory study of cognitive empathy and audience engagement among computer science majors in a technical communication classroom [D] . Rowan, Robert M. 2015

机译：技术交流作为教学：技术交流课堂中计算机科学专业学生认知同理心和听众参与的基础理论研究
6. Multimethod Evaluation of Information and Communication Technologies in Health in the Context of Wicked Problems and Sociotechnical Theory [O] . Johanna I. Westbrook, Jeffrey Braithwaite, Andrew Georgiou, 2007

机译：邪恶问题和社会技术理论背景下健康与信息通信技术的多方法评估
7. The Wicked Problems of Global Sustainability Need Wicked (Good) Leaders and Wicked (Good) Collaborative Solutions [O] . Sandra Waddock 2013

机译：全球可持续性的邪恶问题需要邪恶（好）领导和邪恶（好的）协同解决方案
8. Technical Communication: Perspectives for the Eighties, Part 1. Proceedings of the Technical Communications Sessions at the 32ND Annual Meeting of the Conference on College Composition and Communication [R] . Mathes, J. C., Pinelli, T. E. 1981

机译：技术交流：八十年代的展望，第一部分。大学作文与传播会议第32届年会技术交流会议记录

WICKED PROBLEMS IN TECHNICAL COMMUNICATION

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