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LEARNING THE COMMUNICATION LESSONS OF THE PORT-AU-PRINCE EARTHQUAKE RELIEF EFFORT

机译:学习太子港地震救灾的通信经验

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This article examines communication management issues of emergency aid following natural disasters. Ten aid workers involved in the 2010 Port-au-Prince earthquake relief were interviewed and surveyed while they were still "in the field" to determine their understanding of the role of communication in the relief effort. The analysis was framed using the three-stage process (pre-disaster, response, post-disaster). Analysis of their responses showed that there are still chronic problems in each of the stages. The importance of enhancing communication elements in the pre-disaster phase was a strong finding. In the response stage, the differential role of various media, including old technologies in poor regions, emerged as an issue. Organizational factors such as high staff turnover were also seen as negatively affecting communication efficacy. An important finding about the post-disaster stage is the importance of debriefing.
机译:本文研究了自然灾害后紧急援助的通讯管理问题。十名参与2010年太子港地震救灾的援助人员在仍在“现场”时接受了采访和调查,以确定他们对沟通在救灾工作中的作用的理解。使用三个阶段的过程(灾难前,响应,灾难后)来进行分析框架。对他们的反应的分析表明,每个阶段仍然存在慢性问题。一个重大发现是在灾前阶段加强沟通要素的重要性。在应对阶段,包括贫困地区的旧技术在内的各种媒体的不同作用成为一个问题。组织因素,例如人员流动率高,也被认为对沟通效率产生负面影响。关于灾后阶段的重要发现是汇报的重要性。

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