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Workspace satisfaction: The privacy-communication trade-off in open-plan offices

机译:工作空间满意度:开放式办公室中的隐私通信权衡

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摘要

Open-plan office layout is commonly assumed to facilitate communication and interaction between co-workers, promoting workplace satisfaction and team-work effectiveness. On the other hand, open-plan layouts are widely acknowledged to be more disruptive due to uncontrollable noise and loss of privacy. Based on the occupant survey database from Center for the Built Environment (CBE), empirical analyses indicated that occupants assessed Indoor Environmental Quality (IEQ) issues in different ways depending on the spatial configuration (classified by the degree of enclosure) of their workspace. Enclosed private offices clearly outperformed open-plan layouts in most aspects of IEQ, particularly in acoustics, privacy and the proxemics issues. Benefits of enhanced 'ease of interaction' were smaller than the penalties of increased noise level and decreased privacy resulting from open-plan office configuration.
机译:通常认为开放式办公室布局可促进同事之间的沟通和互动,从而提高工作场所的满意度和团队合作效率。另一方面,由于噪声的不可控制和隐私的丧失,开放式布局被公认为更具破坏性。根据来自建筑环境中心(CBE)的占用者调查数据库,经验分析表明,占用者根据其工作空间的空间配置(按围护程度分类)以不同的方式评估了室内环境质量(IEQ)问题。封闭的私人办公室在IEQ的大多数方面明显胜过开放式布局,尤其是在声学,隐私和近距离问题上。增强的“易于交互”的好处要小于开放式办公室配置所带来的噪声级增加和隐私降低的惩罚。

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