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首页> 外文期刊>Journal of housing and the built environment >User involvement in Swedish residential building projects: a stakeholder perspective
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User involvement in Swedish residential building projects: a stakeholder perspective

机译：用户参与瑞典住宅建筑项目：利益相关者的观点

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摘要

One factor influencing quality in the building industry is the ability of users, such as residents, to identify and express their requirements for the product, i.e. the residential building. However, the handling of communication with users in building projects has been insufficiently specified and studied. Drawing on a study of user involvement in building project design, production, and management, this paper examines user involvement in Swedish residential projects. To map current perceptions and approaches, building industry actors met in four focus groups. Group participants were asked to reflect on the definition of users, communication handling, how information from users is used, and challenges and opportunities in user involvement. Our initial emphasis was front-end activities, but focus group results revealed that user involvement was a continuous process extending from project initiation to evaluating the finished project as a basis for future projects. Discussions indicated confusion about who constituted users in various situations but, regardless of level of experience, focus group participants agreed on the importance and potential of user involvement and on the need for specific methods to acquire useful input.
机译：影响建筑业质量的一个因素是用户（如居民）识别并表达其对产品（即住宅建筑）要求的能力。然而，在建筑项目中与用户进行通信的处理还没有得到充分指定和研究。基于对用户参与建筑项目设计，生产和管理的研究，本文研究了瑞典住宅项目中的用户参与。为了绘制当前的看法和方法，建筑行业参与者参加了四个焦点小组会议。要求小组参与者反思用户的定义，通信处理，如何使用来自用户的信息以及用户参与中的挑战和机遇。我们最初的重点是前端活动，但是焦点小组的结果表明，用户参与是一个持续的过程，从项目启动到评估完成的项目，作为将来项目的基础。讨论表明，在各种情况下谁构成了用户，但无论经验水平如何，焦点小组参与者都同意用户参与的重要性和潜力以及需要获取有用输入的特定方法的共识。

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