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Information technology outsourcing and architecture dynamic capabilities as enablers of organizational agility

机译:信息技术外包和架构动态功能可促进组织敏捷性

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Grounded in the dynamic capabilities perspective, our study addresses the question of how information technology outsourcing capabilities can interact with other IT strategic capabilities to enable organizational agility through the ongoing reconfiguration of IT solutions. To answer our question, we built on the notion of microfoundations that undergird the high-level dynamic capabilities of sensing, seizing, and reconfiguring. Adopting a theory elaboration approach, we studied the case of a firm evolving in a turbulent environment, which had outsourced the quasi-totality of its IT services and had a mature IT architecture. From the case data, we specify two types of microfoundations: repeatability-related microfoundations (i.e. processes) and ability-related microfoundations (i.e. IT department structure, skills, simple rules, and communications) that undergird either information technology outsourcing dynamic capabilities or IT architecture dynamic capabilities. We propose a model that outlines how the interaction between repeatability-related microfoundations, supported by ability-related microfoundations, enables the reconfiguration of IT solutions. Our study also elucidates how a firm can follow a logic of opportunity enabled by their IT outsourcing and IT architecture dynamic capabilities.
机译:基于动态功能的观点,我们的研究解决了以下问题:信息技术外包功能如何与其他IT战略功能进行交互,以通过不断重新配置IT解决方案来实现组织敏捷性。为了回答我们的问题,我们建立在微基础概念的基础上,该基础支撑了感知,捕获和重新配置的高级动态功能。我们采用理论阐述方法,研究了一家公司在动荡的环境中发展的案例,该公司将其IT服务的准总体外包出去,并拥有成熟的IT体系结构。从案例数据中,我们指定两种类型的微观基础:与重复性相关的微观基础(即流程)和与能力相关的微观基础(即IT部门的结构,技能,简单规则和沟通),这些基础支持信息技术外包动态能力或IT体系结构动态能力。我们提出了一个模型,该模型概述了与能力相关的微基础支持的可重复性相关微基础之间的交互如何实现IT解决方案的重新配置。我们的研究还阐明了企业如何遵循其IT外包和IT体系结构动态功能所带来的机会逻辑。

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