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Role of value compatibility in IT adoption

机译:价值兼容性在IT采纳中的作用

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摘要

Compatibility has been recognised as an important element in the adoption of IT innovations in organisations but as a concept it has been generally limited to technical or functional factors. Compatibility is also significant, however, with regard to value compatibility between the organisation, and the adopted IT innovation. We propose a framework to determine value compatibility analysing the organisation's and information system's structure, practices and culture, and explore the value compatibility of an organisation with its adopted self-service computer-based information system. A case study was conducted to determine the congruence of an organisation's value and IT value compatibility. This study found that there was a high correspondence in the organisational structure and practice dimensions; however, there were organisational culture disparities. The cultural disparities reflected the self-service acceptance and training issues experienced by the case organisation. These findings add insight into the problems experienced with value compatibility and the adoption of the information systems, and show the potential use of the proposed framework in the detection of such problems.
机译:兼容性已被公认为组织中采用IT创新的重要因素,但作为一个概念,兼容性通常仅限于技术或功能因素。但是,在组织之间的价值兼容性和采用的IT创新方面,兼容性也很重要。我们提出了一个框架,以确定分析组织和信息系统的结构,实践和文化的价值兼容性,并探索组织及其采用的自助式计算机信息系统的价值兼容性。进行了案例研究,以确定组织的价值与IT价值兼容性的一致性。这项研究发现,在组织结构和实践维度上有很高的对应关系。但是,存在组织文化差异。文化差异反映了案件组织在自助服务接受和培训方面遇到的问题。这些发现增加了对价值兼容性和信息系统采用过程中遇到的问题的了解,并显示了在发现此类问题中所提议框架的潜在用途。

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