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ICT-supported knowledge representation for development of routines in industry

机译:信息通信技术支持的知识表示,以发展工业惯例

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Organizational Learning (OL) is important for a firm’s productivity growth. According to some literatures, information and communication technology do not support organizational learning and therefore not enhanced productivity. This research however has demonstrated that in the case of manufacturing companies some computer-based systems representing organizational knowledge—knowledge management systems (KMS) do support organizational learning. For OL to take place through KMS, our findings suggest that a deliberate organizational learning structure must be in place within the organization. This article demonstrates how knowledge management systems deliberately developed and implemented by management, can support the development of operating routines for manufacturing industries. KMS, if deliberately implemented for the purpose of empowering employee participation, may be a supporting mechanism for process and product improvement and innovation in manufacturing organizations. Such a structure may results, as our case demonstrates, in a dynamic and iterative employee—management knowledge development process resulting in productivity enhancement.
机译:组织学习(OL)对于公司生产力的增长至关重要。根据一些文献,信息和通信技术不支持组织学习,因此不能提高生产力。但是,这项研究表明,对于制造公司而言,某些基于计算机的系统可以表示组织知识,而知识管理系统(KMS)确实可以支持组织学习。为了使OL通过KMS进行,我们的发现表明,组织内必须有一个精心设计的组织学习结构。本文演示了管理层故意开发和实施的知识管理系统如何支持制造业操作程序的开发。如果故意实施KMS以增强员工的参与度,则KMS可能是制造组织过程和产品改进以及创新的支持机制。如我们的案例所示,这种结构可能会导致一个动态且迭代的员工-管理知识开发过程,从而提高生产力。

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