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首页> 外文期刊>Journal of management information systems >Talk Before It's Too Late: Reconsidering the Role of Conversation in Information Systems Project Management
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Talk Before It's Too Late: Reconsidering the Role of Conversation in Information Systems Project Management

机译：太迟了再说：重新考虑对话在信息系统项目管理中的作用

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摘要

Effective team coordination is essential for the information systems (IS) projects' success. We present a four-year study, based on design science research, to develop and instantiate a conceptual model-called Coopilot-to improve real-time coordination in IS projects. Coopilot is a simple conversational guide to help IS project managers minimize the number of coordination surprises that arise for teams during their project meetings. Drawing on coordination literature outside the IS research field, we have adapted and instantiated the theory of joint activity developed by psycholinguist Herbert Clark. The results illustrate the value Clark's theory can add to the IS field and both the importance of conversation intended as a new theoretical construct in IS team project coordination as well as the importance of reaching a sufficient level of understanding. Project managers involved in this study who used Coopilot reported both higher levels of confidence that their projects were on a successful path and overall higher levels of team motivation.
机译：有效的团队协作对于信息系统（IS）项目的成功至关重要。我们基于设计科学研究进行了为期四年的研究，以开发和实例化称为Coopilot的概念模型，以改善IS项目中的实时协调。 Coopilot是一个简单的会话指南，可帮助IS项目经理将项目团队在项目会议期间出现的协调意外降到最低。利用IS研究领域以外的协调文献，我们改编并实例化了心理语言学家赫伯特·克拉克（Herbert Clark）提出的联合活动理论。结果表明，克拉克理论可以为信息系统领域增添价值，并且既要进行对话，也要成为信息系统团队项目协调中新的理论构架，同时也必须具有足够的理解水平。使用Coopilot参与本研究的项目经理报告说，他们对自己的项目走上成功道路的信心更高，总体上团队的积极性更高。

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