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首页> 外文期刊>Journal of management studies >Taming Wicked Problems: The Role of Framing in the Construction of Corporate Social Responsibility
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Taming Wicked Problems: The Role of Framing in the Construction of Corporate Social Responsibility

机译：驯服邪恶的问题：框架在企业社会责任建设中的作用

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摘要

While scholars have explained how business has increasingly taken on regulatory roles to address social and environmental challenges, less attention has been given to the process of how business is made responsible for wicked problems. Drawing on a study of 'conflict minerals' in the Democratic Republic of Congo, we examine the process through which companies became responsible for a humanitarian crisis. We contribute by: (1) bridging insights from contentious performance and deliberative approaches - to present a model of corporate political responsibilization for a wicked problem that explains how a 'field frame' of responsibility can emerge; (2) explaining shifting boundaries between public and private responsibilities and the changing role of the state as catalytic rather than coercive; and (3) showing how responsibility can be attributed to a target by framing an issue and its root cause in ways that allow such an attribution, and how the attribution can diffuse and solidify.
机译：尽管学者们已经解释了企业如何日益担负起应对社会和环境挑战的监管角色，但人们对企业如何应对恶性问题负责的过程的关注却越来越少。基于对刚果民主共和国“冲突矿产”的研究，我们研究了公司对人道主义危机负责的过程。我们通过以下方式做出贡献：（1）从有争议的绩效和审议方法中获得见解-提出一个针对严重问题的公司政治责任模型，该模型解释了如何形成“责任现场框架”； （2）解释公共和私人责任之间界限的不断变化以及国家作为催化性而非强制性的角色变化； （3）展示如何通过将问题及其根本原因定为框架将责任归因于目标，以及归因如何扩散和巩固。

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