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首页> 外文期刊>Journal of organizational behavior >Getting away from them all: Managing exhaustion from social interaction with telework
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Getting away from them all: Managing exhaustion from social interaction with telework

机译：摆脱一切：通过远程办公管理社交互动中的疲劳

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摘要

Drawing on the conservation of resources and recovery literatures, we examine how social job characteristicsinterpersonal interaction, job interdependence, and external interactionrelate to work exhaustion. We then explore the efficacy of a part-time telework (PTT) practice in alleviating work exhaustion associated with social interaction. Study 1 is a within-subject assessment of work exhaustion before and after a PTT practice; participants are 51 information technology professionals in a financial services firm. Study 2 is a between-subject assessment of work exhaustion among part-time teleworkers and non-teleworkers; participants are 258 U.S. workers spanning a variety of industries. Study 2 replicated the model tested in Study 1, and we extended the conceptualization of interpersonal interaction to examine both quantity and quality of interaction. In both studies, PTT provided a recovery opportunity, attenuating the relationship between interpersonal interaction and work exhaustion; however, after PTT but not before, work exhaustion increased as external interaction increased. In Study 2, work exhaustion decreased as interaction quality increased; in contrast, work exhaustion increased as interaction quantity increased and PTT attenuated this relationship. Our recommendations aim to help balance telework practices in light of social job characteristics and their opposing effects on work exhaustion. Copyright (c) 2017 John Wiley & Sons, Ltd.
机译：利用资源保护和恢复文献，我们研究了社会工作特征与人际互动，工作相互依存和外部互动与工作枯竭之间的关系。然后，我们探讨了兼职远程工作（PTT）做法在缓解与社交互动相关的工作疲惫中的功效。研究1是在PTT练习之前和之后的工作枯竭的主题评估；参与者是一家金融服务公司的51位信息技术专业人员。研究2是在兼职远程工作人员和非远程工作人员之间进行的工作枯竭的主题间评估；参与者是来自各行各业的258名美国工人。研究2复制了研究1中测试的模型，并且我们扩展了人际互动的概念，以研究互动的数量和质量。在两项研究中，PTT均提供了康复机会，从而减弱了人际互动与工作疲惫之间的关系。然而，在PTT之后而不是在此之前，随着外部互动的增加，工作量也随之增加。在研究2中，工作倦怠随着互动质量的提高而降低；相反，工作量随着交互量的增加而增加，PTT减弱了这种关系。我们的建议旨在根据社会工作特征及其对工作疲劳的负面影响，帮助平衡远程办公实践。版权所有（c）2017 John Wiley＆Sons，Ltd.

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