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THE INFLUENCE OF AFFECT ON HEURISTIC THINKING IN INSURANCE DEMAND

机译:保险需求对启发式思维的影响

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摘要

Heuristic thinking can influence human behavior in decisions under risk and uncertainty. In an experimental setting, we study whether emotional activation primes individuals to use the representativeness heuristic and the affect heuristic. We observe the decision behavior of 272 subjects in a computer-based experiment that differentiates between incidental affect and integral affect. Positive incidental affect and integral affect increase the use of the representativeness heuristic, while negative incidental affect has no effect. Our findings have statistical and economic significance and carry implications for insurance companies and regulators.
机译:启发式思维可以在风险和不确定性的情况下影响人类行为的决策。在实验环境中,我们研究了情绪激活是否会激发个人使用代表性启发式和情感启发式。我们在基于计算机的实验中观察了272名受试者的决策行为,该行为区分了附带影响和整体影响。正附带影响和积分影响会增加对代表性启发式方法的使用,而负附带影响则没有作用。我们的发现具有统计和经济意义,并对保险公司和监管机构具有启示意义。

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