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首页> 外文期刊>Journal of Software Maintenance and Evolution >Exploring factors affecting decision outcome and lead time in largescale requirements engineering
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Exploring factors affecting decision outcome and lead time in largescale requirements engineering

机译：探索影响大规模需求工程中决策结果和交付周期的因素

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Lead time, defined as the duration between the moment a request was filed and the moment the decision was made, is an important aspect of decision making in market-driven requirements engineering. Minimizing lead time allows software companies to focus their resources on the most profitable functionality and enables them to remain competitive within the quickly changing software market. Achieving and sustaining low decision lead time and the resulting high decision efficiency require a better understanding of factors that may affect both decision lead time and outcome. In order to identify possible factors, we conducted an exploratory two-stage case study that combines the statistical analysis of seven possible relationships among decision characteristics at a large company with a survey of industry participants. Our results show that the number of products affected by a decision increases the time needed to make a decision. Practitioners should take this aspect into consideration when planning for efficient decision making and possibly reducing the complexity of decisions. Our results also show that when a change request originates from an important customer, the request is more often accepted. The results provide input into the discussion of whether a large company should focus on only a few of its large customers and disregard its significantly larger group of small customers. The results provide valuable insights for researchers, who can use them to plan research of decision-making processes and methods, and for practitioners, who can use them to optimize their decision-making processes. In future work, we plan to investigate other decision characteristics, such as the number of stakeholders involved in the discussion about the potential change or the number of dependencies between software components.
机译：提前期（定义为从提交请求到做出决定之间的时间）是市场驱动的需求工程中决策的重要方面。最小化交付周期使软件公司可以将资源集中在最有利可图的功能上，并使其在迅速变化的软件市场中保持竞争力。要实现并维持较低的决策提前期以及由此而来的高决策效率，需要更好地了解可能影响决策提前期和结果的因素。为了确定可能的因素，我们进行了探索性的两阶段案例研究，该研究将对一家大公司决策特征之间的七个可能关系的统计分析与对行业参与者的调查相结合。我们的结果表明，受决策影响的产品数量增加了决策所需的时间。从业人员在计划有效的决策并可能降低决策的复杂性时应考虑到这一方面。我们的结果还表明，当变更请求来自重要客户时，该请求会更经常被接受。结果为讨论大公司是否只应关注少数几个大客户而忽略了大得多的小客户群提供了参考。结果为研究人员提供了宝贵的见解，他们可以使用它们来计划决策过程和方法的研究，而从业者则可以使用它们来优化决策过程。在未来的工作中，我们计划调查其他决策特征，例如，有关潜在更改的讨论中涉及的利益相关方数量或软件组件之间的依赖关系数量。

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