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Exploring the mediating role of work engagement between the linkages of job characteristics with organizational engagement and job satisfaction

机译：在组织参与和工作满意度与工作特征联系与工作满意度之间的调解作用

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Purpose The purpose of this study is to empirically test a hypothesized model establishing job characteristics as an antecedent of work engagement leading to job satisfaction and organizational engagement of employees working with public sector banks (PSBs) in India. Design/methodology/approach - Based on responses to a survey questionnaire by a sample of 622 Scale I employees of Indian PSBs, the hypothesized mediation model was tested with SPSS macro (Preacher and Hayes, 2004). Findings - The testing of hypotheses established that job characteristics positively influence work engagement, organizational engagement and job satisfaction. The full mediation by work engagement between the relationships of job characteristics with job satisfaction and organizational engagement is established after the testing of mediation hypotheses. Practical implications - Jobs of banks (especially in the public sector) are recommended to be enriched with more emphasis on offering employees with identifiable and significant tasks that have autonomy in decision-making and feedback. PSBs should also focus on developing a positive perception of employees toward job design, to increase their levels of job satisfaction and organizational engagement through engaging them with work. Originality/value - The contribution of this study should be understood in many ways. First, the study has introduced work engagement as a mediator in the study model (between job characteristics and job satisfaction) replacing the three psychological conditions (i.e. experienced meaningfulness, experienced responsibility and knowledge of results) of job characteristics model. Further, the main contribution of this study is the exploration of the linkage between work engagement and organizational engagement The relationship between these two forms of engagement (i.e. work and organization) has been very rarely investigated in the literature. Finally, this study has attempted to hypothesize a model proposing work engagement as a mediator between the job characteristics and organization engagement which does not seem to be studied so far.
机译：目的本研究的目的是经验测试一个假设的模型，建立工作特征，作为一个前往印度的工作满意度和员工组织参与的工作啮合，并在印度工作。设计/方法/方法 - 根据印度PSB的员工622级员工的样本对调查问卷的响应，假设的调解模型用SPSS宏（Pracher和Hayes，2004）进行了测试。调查结果 - 假设的测试确定了工作特征积极影响工作参与，组织参与和工作满意度。在调解假设的测试后，建立了在工作满意度和组织参与关系与组织参与关系之间的全面调解。实际意义 - 建议在银行（特别是公共部门）的工作，以更加重视提供具有可识别和重大任务的员工，这些任务在决策和反馈中具有自主。 PSB还应专注于制定对员工对工作设计的积极看法，通过与工作引入工作，增加其工作满意度和组织参与水平。原创性/值 - 应以许多方式理解这项研究的贡献。首先，该研究在研究模型（工作特征与工作满意度之间）替换了三个心理条件（即经验丰富，经验丰富的责任和结果的知识）中的研究模型（工作特征和工作满意度之间）。此外，本研究的主要贡献是探索工作参与和组织参与之间这两种婚姻形式（即工作和组织）之间的关系在文献中非常普遍调查。最后，本研究试图假设一个模型提出工作参与作为工作特征和组织参与之间的调解员，这似乎到目前为止没有研究。

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