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From outsourcing to Cloud computing: evolution of IT services

机译：从外包到云计算：IT服务的发展

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Purpose - Many organizations are outsourcing their information technology (IT) related services to a third party vendor for quite some time. However, the IT services industry including outsourcing is going through rapid changes with the increasing adoption of Cloud computing. The purpose of this paper is to compare global IT outsourcing with Cloud computing along with the evolution of traditional IT services. Design/methodology/approach - Cloud computing is a model for provisioning and consuming IT capabilities on a need and pay by use basis. This helps in shifting the cost structure from capital expenditure to operating expenditure and also helps the IT systems to be more agile. This innovative model of acquiring IT related services has made organizations revisit their infrastructure and platform services strategy and optimize their IT spending while improving overall agility. This paper compares global IT outsourcing with Cloud computing along with the evolution of traditional IT services. Findings - The impact of Cloud computing on IT outsourcing is no doubt significant. Cloud computing represents a fundamental shift in how organizations pay for and access IT services. It has created new opportunities for IT services providers and the outsourcing vendors will have to modify their strategy to take advantage of this new computing paradigm. Practical implications - This research is relevant for practitioners as well as researchers in the field of IT outsourcing and Cloud computing. Originality/value - This research compares global outsourcing with Cloud computing along with the evolution of IT services. Very little research has been done in this nascent and important area.
机译：目的-许多组织将与信息技术（IT）相关的服务外包给第三方供应商已有一段时间。但是，随着云计算的日益普及，包括外包在内的IT服务行业正在经历快速变化。本文的目的是将全球IT外包与云计算以及传统IT服务的发展进行比较。设计/方法/方法-云计算是一种模型，可根据需要按使用量付费来使用和使用IT功能。这有助于将成本结构从资本支出转移到运营支出，还可以帮助IT系统更加敏捷。这种获取IT相关服务的创新模型使组织能够重新审视其基础架构和平台服务策略，并在提高整体敏捷性的同时优化其IT支出。本文将全球IT外包与云计算以及传统IT服务的发展进行了比较。调查结果-云计算对IT外包的影响无疑是巨大的。云计算代表了组织如何付费和访问IT服务的根本转变。它为IT服务提供商创造了新的机会，外包供应商将不得不修改其策略以利用这种新的计算范式。实际意义-这项研究与IT外包和云计算领域的从业人员以及研究人员相关。原创性/价值-这项研究将全球外包与云计算以及IT服务的发展进行了比较。在这个新兴而重要的领域，很少进行研究。

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