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Identifying Key Factors for Introducing GPS-Based Fleet Management Systems to the Logistics Industry

机译:确定将基于GPS的舰队管理系统引入物流行业的关键因素

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摘要

The rise of e-commerce and globalization has changed consumption patterns. Different industries have different logistical needs. In meeting needs with different schedules logistics play a key role. Delivering a seamless service becomes a source of competitive advantage for the logistics industry. Global positioning system-based fleet management system technology provides synergy to transport companies and achieves many management goals such as monitoring and tracking commodity distribution, energy saving, safety, and quality. A case company, which is a subsidiary of a very famous food and retail conglomerate and operates the largest shipping line in Taiwan, has suffered from the nonsmooth introduction of GPS-based fleet management systems in recent years. Therefore, this study aims to identify key factors for introducing related systems to the case company. By using DEMATEL and ANP, we can find not only key factors but also causes and effects among key factors. The results showed that support from executives was the most important criterion but it has the worst performance among key factors. It is found that adequate annual budget planning, enhancement of user intention, and collaboration with consultants with high specialty could be helpful to enhance the faith of top executives for successfully introducing the systems to the case company.
机译:电子商务和全球化的兴起改变了消费方式。不同的行业有不同的物流需求。在满足具有不同时间表的需求中,物流扮演着关键角色。提供无缝服务成为物流行业竞争优势的来源。基于全球定位系统的车队管理系统技术可为运输公司提供协同作用,并实现许多管理目标,例如监视和跟踪商品分配,节能,安全和质量。一家案例公司是一家非常著名的食品和零售企业集团的子公司,并经营着台湾最大的航运公司。近年来,该公司遭受了基于GPS的车队管理系统引入不畅的困扰。因此,本研究旨在确定将相关系统引入案例公司的关键因素。通过使用DEMATEL和ANP,我们不仅可以找到关键因素,而且可以找到关键因素中的因果关系。结果表明,高管的支持是最重要的标准,但在关键因素中却表现最差。我们发现,适当的年度预算计划,增强用户的意愿以及与具有高度专业知识的顾问的协作可能有助于增强高层管理人员的信心,以成功地将系统引入案例公司。

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  • 来源
    《Mathematical Problems in Engineering》 |2015年第16期|413203.1-413203.14|共14页
  • 作者单位

    Chung Yuan Christian Univ, Dept Business Adm, Taoyuan 32023, Taiwan.;

    Chung Yuan Christian Univ, Dept Business Adm, Taoyuan 32023, Taiwan.;

    Chung Yuan Christian Univ, Dept Business Adm, Taoyuan 32023, Taiwan.;

    Chung Yuan Christian Univ, Dept Business Adm, Taoyuan 32023, Taiwan.;

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