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Doing the right thing? HRM and the angry knowledge worker

机译：做正确的事？人力资源管理局和愤怒的知识工作者

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摘要

This paper explores the relationship between human resource (HR) practices, commitment, work and employment relations. Drawing on an in-depth ethnography of knowledge workers within a global, high-technology, knowledge-intensive firm, the paper offers a multidimensional understanding of structures of influence and of commitment that interact in distinctive ways to shape the employee experience. In examining the context and content of 'best practice' HR in a 'celebrated', leading-edge company, we have offered a more complex, grounded picture of the intent and outcome of commitment-seeking policies. The paper demonstrates that, contrary to mainstream and critical scholarship, skilled technical workers in knowledge-intensive firms can be uncommitted, angry and high performing at the same time.
机译：本文探讨了人力资源实践，承诺，工作和雇佣关系之间的关系。借助对一家全球性，高科技，知识密集型公司中知识型员工的深入民族志，本文提供了对以独特方式相互作用以塑造员工体验的影响力和承诺结构的多维理解。在研究一家“知名”，领先的公司中“最佳实践”人力资源的背景和内容时，我们提供了更复杂，更扎实的寻求承诺政策的意图和结果的图片。本文表明，与主流和批判性奖学金相反，知识密集型公司的熟练技术工人可以同时不承担责任，生气和表现出色。

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