...
  • 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>Packaging Technology and Science >The effect of scanning technology and UPC placement on supermarket self-checkout
【24h】

The effect of scanning technology and UPC placement on supermarket self-checkout

机译：扫描技术和UPC放置对超市自助结账的影响

获取原文
获取原文并翻译 | 示例
   

获取外文期刊封面封底 >>

       
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Self-checking services are offered in many supermarkets. In order to checkout efficiently, customers must locate and scan the Universal Product Code (UPC) of the items with relative ease. Otherwise, their preferences toward using the self-checkout (SCO) stations may be negatively affected. The current literature has no focus on UPC location, and the scanning technology used effect on performance and preferences. The purpose of this study is to investigate the effect of these from an operational and ergonomic perspective. To that end, 2 UPC placement techniques (current and recommended placement) and 2 scanning technologies (bi-optic and handheld scanners) were tested. The total scanning time, individual items scanning time, trunk posture, total number of wrong twists/flips, individual items wrong flips, muscle activities, and participants' subjective preferences were measured. The results revealed that total scanning time was significantly reduced when using bi-optic scanner (F=20.9, P<0.01). The recommended UPC placement led to a significant improvement on UPC anticipation for both scanning technologies (F=16.8, P<0.01). Additionally, exposure to non-neutral trunk posture(s) was shown to be significantly decreased in the bi-optic condition (F=10.4, P<0.01). Proper UPCs' placement and bi-optic scanner can positively improve the efficiency and experience of the SCO.
机译：许多超市都提供自检服务。为了有效地结帐，客户必须相对容易地找到并扫描商品的通用产品代码（UPC）。否则，他们对使用自助结帐（SCO）站点的偏好可能会受到负面影响。当前的文献没有集中在UPC的位置上，所使用的扫描技术会影响性能和偏好。这项研究的目的是从操作和人体工程学的角度研究这些效果。为此，测试了2种UPC放置技术（当前和推荐的放置）和2种扫描技术（双光和手持式扫描仪）。测量总扫描时间，单个项目扫描时间，躯干姿势，错误的曲折/翻转总数，单个项目的错误翻转，肌肉活动和参与者的主观偏好。结果表明，使用双光扫描仪时，总扫描时间显着减少（F = 20.9，P <0.01）。推荐的UPC放置可显着改善两种扫描技术的UPC预期值（F = 16.8，P <0.01）。另外，在双光条件下，暴露于非中性躯干姿势的暴露显着降低（F = 10.4，P <0.01）。正确的UPC放置和双光扫描仪可以积极改善SCO的效率和体验。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号