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Peer-to-Peer Safety Feedback Engaging in Effective Safety Conversations

机译:开展有效的安全对话的对等安全反馈

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The best advice about what to do when peer feedback is warranted is "just do it." It is the right thing to do and it is an important part of everyone's job. However, even if the feedback is delivered as respectfully as possible, it may not always be gratefully received. People who need to be perceived as perfect, for example, will rarely give a benevolent feedback-giver the satisfaction of suggesting otherwise. Avoid arguing with such people. The important thing to remember is that the message has been delivered and it has likely been heard. So, even though feedback-givers may not be thanked, their efforts will increase the likelihood of fewer incidents and injuries, which, after all, is the whole point.
机译:关于保证当有同仁反馈时该做什么的最好建议是“随便做”。这是正确的做法,是每个人工作的重要组成部分。但是,即使反馈是尽可能适当地传递的,也可能不会总是被感激地收到。例如,那些需要被视为完美的人,很少会给出仁慈的反馈,而如果给出其他建议则很满意。避免与此类人争论。要记住的重要一点是消息已经传递并且很可能已被听到。因此,尽管可能不会感谢反馈者,但他们的努力将增加事故和伤害减少的可能性,这毕竟是重点。

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