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What do we believe in? Rumors and processing strategies during the COVID-19 outbreak in China

机译：我们相信什么？在中国Covid-19爆发期间的谣言和加工策略

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摘要

The COVID-19 pandemic is called the first infodemic in history. Those first confronted by the enormous challenge of fighting this infodemic to save their lives were the people of Hubei Province in China. To understand how they defined and processed rumors, we conducted an interview study with Hubei residents when they were under lockdown. We found that they typically defined rumors in terms of one or two of three features: non-factual information, information unsanctioned by the government, and information causing panic. They reported low motivation in verifying the information and often either rejected any information they perceived as suspicious or waited for the government to debunk rumors. Even among those who tried to verify information, most relied exclusively on heuristic processing cues such as source credibility, linguistic and visual cues, and intuition. Systematic processing strategies such as fact-checking and discussing with family and friends were seldom used.
机译：Covid-19大流行被称为历史上的第一个映射。那些第一次遇到巨大的挑战，争夺这种映射剧的巨大挑战，以拯救他们的生活是中国湖北省人民。要了解他们如何定义和处理谣言，我们在锁定时与湖北居民进行了面试研究。我们发现，它们通常根据三个特征中的一两种或两个特征定义了谣言：非事实信息，政府未经陈述的信息以及导致恐慌的信息。他们报告了验证信息的低动力，并且经常被拒绝他们认为可疑或等待政府对揭穿谣言的任何信息。甚至在那些试图验证信息的人中，大多数都依赖于启发式处理提示，例如源信誉，语言和视觉线索和直觉。系统的处理策略，如事实检查和与家人和朋友讨论很少使用。

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